Help Desk Support Services
Includes student laptop program support, loaners, imaging, repair, telephony services walk in services and by appointment services. Send email to helpdesk@olin.edu, call 781-292-2430, or go to Campus Center 300.
Audio Visual Services Support
The Help Desk offers support of classroom equipment, lending of equipment, use of equipment and support of events when staff is available. Off hours support by advance reservation is possible as well. Send email to helpdesk@olin.edu
Course Support
Includes web space for faculty and shared network space upon request. Send email to helpdesk@olin.edu with details of your request including requirements, course name, etc.
Windows Support Services
Includes account requests, password changes, MS Exchange e-mail, contact and calendars, applications support such as Microsoft Office. Send email to helpdesk@olin.edu or call 781-292-2430.
Network Services Support
Includes requests for aliases, ip addresses, routing, virus control, port activation, port add moves and changed, VPN accounts and configuration. Send email to helpdesk@olin.edu or call 781-292-2430.
Linux Support Services
We do not support linux services.